Getting Started

Easily set up HostBuddy and streamline guest communication

Integrate your PMS with HostBuddy for seamless guest messaging

Connect Property Management System

Set up automated guest messaging with flexible scheduling options

Schedule HostBuddy - Going Live

Automate guest messaging with advanced custom templates

Smart Templating

Manage guest communications seamlessly with easy access to messages

Inbox

Maximize revenue with gap night offers and inquiry follow-ups

Upsells

HostBuddy User Guide

1. Connect Your PMS

2. Import Your Properties

3. Test

4. Go Live

Subscribe

Quick Start

Conversation Preferences

Messaging Overview

Action Items

Dashboard Overview

Pricing Plans

FAQ's

Pausing Listings

General Information

Account

Contacts

Notifications

Users

Subscription

Settings

Minut

Turno

Integrations + Partnerships

OwnerRez

Hospitable

Guesty

Hostaway

The screenshot displays the 'Properties' section of the HostBuddy application, which is part of the PMS Integration Guides feature. On the left side, there is a vertical navigation menu with options: Get Started, Dashboard, Properties, Messaging, Action Items, Insights, Settings, and Log out. The 'Properties' option is highlighted, indicating the current section. In the main area, there are two prominent buttons at the top: 'Connect Your PMS' on the left, which allows users to connect their Property Management Software to import properties, and 'Subscribe' on the right, which enables HostBuddy integration with guest communication. Below these buttons, there is a section labeled 'Add New Property (Without PMS)' featuring an image of a property and an edit icon on the right side, suggesting the option to modify property details.

Hostfully

Beds24

Lodgify

Smoobu

Hostify

PMS Integration Guides

The screenshot displays the 'Properties' section of the HostBuddy AI interface, designed for managing multiple properties. At the top, there is a navigation bar with options: Get Started, Dashboard, Properties, Messaging, Action Items, and Settings. The main area shows a button labeled 'Import Properties' with a note indicating a connection to Hostfully for importing properties. Below, there are two tabs: 'Your Properties' and 'Multi-Property Chat'. Two properties are listed: '1811 Adams - 10', which is locked with an option to 'Unlock', and '1811 Adams - 2', which is currently responding to guests with options to 'STOP' and 'Schedule'. Each property has buttons for 'Property Setup' and 'Test Property'. On the right, there is a 'HostBuddy Status' indicator with a 'STOP ALL' button. A 'Product Roadmap' link is located at the bottom right corner.

Setting Up Multi-Property Chat

The screenshot displays the 'Properties' section of the HostBuddy AI interface, which is part of the embeddable chatbot setup instructions. On the left side, there is a vertical navigation menu with options: Get Started, Dashboard, Properties, Messaging, Action Items, Insights, Settings, and Log out. The 'Properties' option is highlighted. The main area shows a list of properties with images and names such as '32nd Street' and '831 A'. Each property has a 'STOP' button and a 'Schedule' link indicating the current status as 'RESPONDING to all guests'. To the right of each property, there are buttons for editing (pencil icon), additional options (ellipsis icon), and 'Test Property'. At the top right, there is a 'HostBuddy Status' indicator with a 'STOP ALL' button. Above the property list, there are links to 'Unlock All Properties', 'Import Properties', and 'Disconnect', indicating connection to Hostfully.

Embeddable Chatbot

In Depth Testing

Subscribe Step by Step

Perfecting Property Profiles

Scheduling HostBuddy (Detailed)

Detailed Setup Instructions

Smart Templating - Touch Points

Translating Guest Messages

HostBuddy AI on Mobile

Keeping Private Information Confidential

Select Stays Account Walkthrough

Property Specific Configurations For Upsells

Tips and Tricks!

The screenshot displays the 'Integrations' section of the HostBuddy AI application, focusing on available integrations. On the left sidebar, there are navigation options including Account, Contact, Notifications, Conversation Preferences, Integrations (highlighted), Users, and Subscription. The main area shows two integration options: 'Turno' and 'Minut'. The Turno integration allows users to send 'Property Ready' messages to guests when their unit is ready for check-in. The Minut integration offers automation and personalization of guest messaging for noise or occupancy events, enhancing operations and guest experience. Below these options, there is a section titled 'Connected integrations' which currently states 'No integrations connected yet. Connect to an integration above to get started.'

The screenshot displays a login page for Minut, featuring a clean and modern design. At the top, the Minut logo is present, followed by the tagline 'Be a good neighbor, wherever you are.' Below this, there are two input fields labeled 'Email' and 'Password' for user credentials. The 'Sign in' button is located beneath these fields but is currently disabled. At the bottom, there are links for 'Create account' for new users and 'Forgot your password?' for password recovery. The background shows a serene image of a modern living space with a view of the ocean.

The screenshot displays the 'Connected Integrations' settings page within the HostBuddy application, focusing on linking properties between HostBuddy and Minut. The interface includes a navigation menu on the left with options such as Preferences, Integrations, Users, and Subscription, with 'Integrations' highlighted. The main section features two tabs labeled 'Turno' and 'Minut', with 'Minut' selected. Below, there is a table with two columns: 'HostBuddy properties' and 'Minut properties'. Each row in the 'HostBuddy properties' column lists a property name, such as '32nd Street' and '831 A'. Corresponding to each property, the 'Minut properties' column contains dropdown menus labeled '[None selected]', allowing users to select a Minut property from a list. One dropdown is expanded, showing options like '468 Chalcedony St' and '760 Aviation Dr'. Instructions above the table guide users to link properties and submit their selections.

The 'Add Smart Template' screen in HostBuddy allows users to create customized messaging templates for guest communication. At the top, there is a navigation menu with options: Inbox, Smart Templates, Review Removal, Preferences, and Upsells. The main section includes a header titled 'Add Smart Template' with a link to return to 'Smart Templates'. Below, there is a text box for 'Template Name' and a toggle switch to enable or disable the template, currently set to disabled. On the right, there is a dropdown menu labeled 'Applies to these properties' for selecting properties, with an option to 'Select all'. The 'Send When...' section allows users to add an event to control when the message is sent, and the 'Send If...' section lets users add conditions for message sending. A 'Save' button is located at the top right, and a 'Delete Template' option is in red text next to it.

The screenshot shows the 'Edit Smart Template' screen in HostBuddy, where users can customize messaging templates. At the top, there is a breadcrumb link labeled 'Smart Templates' for navigation. The 'Template Name' field is filled with 'Minut Noise Limit Reached'. Below, the 'Send When...' section allows users to select an event trigger for sending messages, currently set to 'Disturbance first notice'. A modal window titled 'Send When' is open, displaying a dropdown menu with options like 'Disturbance first notice', 'Disturbance second notice', and 'Smoking detection: Smoking detected'. Below the dropdown, there is an input field labeled 'Minutes after event' set to '0'. At the bottom of the modal, there are 'Cancel' and 'Confirm' buttons. On the right, a dropdown indicates '38 items selected' for properties the template applies to, with an option to 'Select all'. The 'Send If...' section allows adding conditions, with a current condition of 'Time of day is...'.

The screenshot displays a section of the HostBuddy AI interface focused on automated messaging settings. At the top, there is a 'Message' field containing a pre-written message addressing noise levels and quiet hours. Below, a 'Follow-Up Message 1' section includes a follow-up message template. Users can set the follow-up to be sent 30 minutes after the previous message using a numeric input field. Conditions for sending the follow-up are listed under 'Only follow up if...', with options 'Guest has not responded' and 'Disturbance is ongoing', each having 'Remove' and 'Edit' links for customization. There is an option to 'Add another follow-up condition' and a link to 'Remove this follow-up'. At the bottom, a link allows users to 'Add another follow-up...'.

The screenshot displays the settings page for HostBuddy's AI messaging features. It includes two toggle options: 'Enable AI Context Checking' and 'Enable AI Personalization', both of which are currently enabled as indicated by the blue toggles. The 'Enable AI Context Checking' option ensures that messages are not sent if deemed contextually inappropriate by the AI. The 'Enable AI Personalization' option allows the AI to adjust message wording for a more natural and personalized tone. Below these options, there is a 'Save Template' button in blue, located centrally at the bottom of the screen, allowing users to save their settings.

Minut

Overview

Set up integration

Create and configure smart templates