Getting Started

Easily set up HostBuddy and streamline guest communication

Integrate your PMS with HostBuddy for seamless guest messaging

Connect Property Management System

Set up automated guest messaging with flexible scheduling options

Schedule HostBuddy - Going Live

Automate guest messaging with advanced custom templates

Smart Templating

Manage guest communications seamlessly with easy access to messages

Inbox

Maximize revenue with gap night offers and inquiry follow-ups

Upsells

HostBuddy User Guide

1. Connect Your PMS

2. Import Your Properties

3. Test

4. Go Live

Subscribe

Quick Start

Conversation Preferences

Messaging Overview

Action Items

Dashboard Overview

Pricing Plans

FAQ's

Pausing Listings

General Information

Account

Contacts

Notifications

Users

Subscription

Settings

Minut

Turno

Integrations + Partnerships

OwnerRez

Hospitable

Guesty

Hostaway

The screenshot displays the 'Properties' section of the HostBuddy application, which is part of the PMS Integration Guides feature. On the left side, there is a vertical navigation menu with options: Get Started, Dashboard, Properties, Messaging, Action Items, Insights, Settings, and Log out. The 'Properties' option is highlighted, indicating the current section. In the main area, there are two prominent buttons at the top: 'Connect Your PMS' on the left, which allows users to connect their Property Management Software to import properties, and 'Subscribe' on the right, which enables HostBuddy integration with guest communication. Below these buttons, there is a section labeled 'Add New Property (Without PMS)' featuring an image of a property and an edit icon on the right side, suggesting the option to modify property details.

Hostfully

Beds24

Lodgify

Smoobu

Hostify

PMS Integration Guides

The screenshot displays the 'Properties' section of the HostBuddy AI interface, designed for managing multiple properties. At the top, there is a navigation bar with options: Get Started, Dashboard, Properties, Messaging, Action Items, and Settings. The main area shows a button labeled 'Import Properties' with a note indicating a connection to Hostfully for importing properties. Below, there are two tabs: 'Your Properties' and 'Multi-Property Chat'. Two properties are listed: '1811 Adams - 10', which is locked with an option to 'Unlock', and '1811 Adams - 2', which is currently responding to guests with options to 'STOP' and 'Schedule'. Each property has buttons for 'Property Setup' and 'Test Property'. On the right, there is a 'HostBuddy Status' indicator with a 'STOP ALL' button. A 'Product Roadmap' link is located at the bottom right corner.

Setting Up Multi-Property Chat

The screenshot displays the 'Properties' section of the HostBuddy AI interface, which is part of the embeddable chatbot setup instructions. On the left side, there is a vertical navigation menu with options: Get Started, Dashboard, Properties, Messaging, Action Items, Insights, Settings, and Log out. The 'Properties' option is highlighted. The main area shows a list of properties with images and names such as '32nd Street' and '831 A'. Each property has a 'STOP' button and a 'Schedule' link indicating the current status as 'RESPONDING to all guests'. To the right of each property, there are buttons for editing (pencil icon), additional options (ellipsis icon), and 'Test Property'. At the top right, there is a 'HostBuddy Status' indicator with a 'STOP ALL' button. Above the property list, there are links to 'Unlock All Properties', 'Import Properties', and 'Disconnect', indicating connection to Hostfully.

Embeddable Chatbot

In Depth Testing

Subscribe Step by Step

Perfecting Property Profiles

Scheduling HostBuddy (Detailed)

Detailed Setup Instructions

Smart Templating - Touch Points

Translating Guest Messages

HostBuddy AI on Mobile

Keeping Private Information Confidential

Select Stays Account Walkthrough

Property Specific Configurations For Upsells

Tips and Tricks!

The screenshot displays the 'Multi-Property Chat' feature in HostBuddy AI, designed to manage conversations across multiple properties. The interface includes a sidebar on the left with navigation options: Get Started, Dashboard, Properties, Messaging, Action Items, Insights, Settings, and Log out. The main section is titled 'Properties' with a button labeled 'Import Properties' at the top, which allows users to import properties connected to Hostfully. Below, there are two tabs: 'Your Properties' and 'Multi-Property Chat', with the latter being active. The 'Multi-Property Chat (Beta)' section provides instructions for configuring HostBuddy to handle multi-property conversations. It lists properties such as 'San Diego Properties' and 'Select Stays - All Properties', each with 'Test' and 'Edit' buttons for further configuration. The 'HostBuddy Status' button is located at the top right, with an option to 'STOP ALL'. A 'Product Roadmap' button is visible at the bottom right corner.

The screenshot displays the 'Multi-Property Chat' feature in HostBuddy AI, designed to manage conversations across multiple properties. The interface includes a sidebar on the left with navigation options: Get Started, Dashboard, Properties, Messaging, Action Items, Insights, Settings, and Log out. The main section is titled 'Properties' with a button labeled 'Import Properties' at the top, which allows users to import properties from Hostfully. Below, there are two tabs: 'Your Properties' and 'Multi-Property Chat', with the latter being active. The 'Multi Properties Chat (Beta)' section explains the feature's purpose and lists properties such as 'San Diego Properties' and 'Select Stays - All Properties'. Each property has 'Test' and 'Edit' buttons for configuration, located to the right of the property names. The 'HostBuddy Status' button is at the top right, with an option to 'STOP ALL'. A 'Product Roadmap' button is at the bottom right corner.

The screenshot displays the 'Customize Multi Property' setup page in HostBuddy AI. At the top, there is a breadcrumb link labeled 'Back to multi properties' for navigation. Below, a text field labeled 'Name' is filled with 'San Diego Properties' to specify the group name. To the right, a dropdown menu labeled 'Select the properties to be included' is open, showing a list of properties such as '1811 Adams - 10' and '32nd Street' for selection. The 'Customize Tone' section allows users to add optional instructions to tailor HostBuddy's responses, with a large text area provided for input. The 'Extra Data' section offers another text area for users to input additional information about the properties, such as SOPs. At the bottom, a blue button labeled 'Create Multi Property' is centered for finalizing the setup.

The screenshot displays the 'Multi-Property Chat' section of the HostBuddy AI interface, which is in beta. This feature allows users to configure HostBuddy to manage conversations across multiple properties. The interface includes a navigation menu on the left with options such as Get Started, Dashboard, Properties, Messaging, Action Items, Insights, Settings, and Log out. The main section shows a button labeled 'Import Properties' at the top, which is used to import properties from Hostfully. Below, there are tabs for 'Your Properties' and 'Multi-Property Chat', with the latter being active. The section lists properties like 'San Diego Properties', 'Select Stays - All Properties', and 'The Entire Leo', each with 'Test' and 'Edit' buttons on the right, and a menu icon for additional options. A '+ Add New' link is available at the bottom to add new properties. A green notification at the top right indicates 'Multi property created successfully'.

The screenshot displays the 'Multi-Property Chat' feature in HostBuddy AI, designed to manage conversations across multiple properties. The interface includes a sidebar on the left with navigation options: Get Started, Dashboard, Properties, Messaging, Action Items, Insights, Settings, and Log out. The main section is titled 'Properties' with a button labeled 'Import Properties' at the top, which allows users to import properties from Hostfully. Below, there are two tabs: 'Your Properties' and 'Multi-Property Chat', with the latter being active. The 'Multi Properties Chat (Beta)' section explains the feature's purpose and lists properties such as 'San Diego Properties' and 'Select Stays - All Properties'. Each property has 'Test' and 'Edit' buttons for configuration, located to the right of the property names. The 'HostBuddy Status' button is at the top right, with an option to 'STOP ALL'. A 'Product Roadmap' button is visible at the bottom right corner.

The screenshot displays the HostBuddy AI interface for embedding a popup chat widget on a website. The page is titled 'Embed a HostBuddy Popup Chat Widget On Your Website' and features three main tabs at the top: 'Window Embed', 'Widget Embed', and 'Chatbot Link', with 'Widget Embed' currently selected. Below, there are two side-by-side property listings labeled 'Luxury Beach Villa', each with a property overview detailing features such as the number of bedrooms, bathrooms, guest capacity, square footage, private beach access, star rating, and daily housekeeping. On the right side of the screen, a chat window is open with a message from the AI assistant saying, 'Hello! How can I help you today?' and a text input field at the bottom for user responses, accompanied by a 'Send' button. The chatbot key for the property is displayed at the top of the screen.

The screenshot displays the 'Multi-Property Chat' setup instructions for HostBuddy AI. At the top, there is a navigation bar with tabs labeled 'Window Embed', 'Widget Embed', and 'Chatbot Link', with 'Window Embed' currently selected. Below, there is a visual example of a chat window titled 'Chat with our AI Assistant!' showing a message bubble saying 'Hello! How can I help you today?' and a text input field with a 'Send' button on the right. To the right of the chat window, there are images of properties and a 'Quick Facts' section listing details such as '4 Bedrooms | 3 Bathrooms', 'Sleeps up to 8 guests', '2,500 sq ft', 'Private beach access', and '5-star rating (50+ reviews)'. At the bottom, there is a section instructing users to 'Copy and paste the following code into your website', with further instructions to add a container div to the page where the chat window should appear.

The screenshot displays the HostBuddy AI interface for embedding a chat link into a website. At the top, there is a section titled 'Embed HostBuddy Into Your Website' with a chatbot key provided for the property. Below this, there are three tabs: 'Window Embed', 'Widget Embed', and 'Chatbot Link', with 'Widget Embed' currently selected. The main section is titled 'Share a HostBuddy Chat Link With Your Guests' and shows a preview of the chat interface labeled '32nd Street'. The chat interface includes a message input field and a send button. The top navigation bar includes links to 'Home', 'Meet HostBuddy', 'Integrations', 'Pricing', and 'Docs', along with 'Sign Up' and 'Log In' buttons on the right. A home icon is visible on the bottom right corner of the screen.

Setting Up Multi-Property Chat

Overview

Accessing Multi-Property Chat

Creating a "Multi-Property"

Testing and Implementation