Getting Started

Easily set up HostBuddy and streamline guest communication

Integrate your PMS with HostBuddy for seamless guest messaging

Connect Property Management System

Set up automated guest messaging with flexible scheduling options

Schedule HostBuddy - Going Live

Automate guest messaging with advanced custom templates

Smart Templating

Manage guest communications seamlessly with easy access to messages

Inbox

Maximize revenue with gap night offers and inquiry follow-ups

Upsells

HostBuddy User Guide

1. Connect Your PMS

2. Import Your Properties

3. Test

4. Go Live

Subscribe

Quick Start

Conversation Preferences

Messaging Overview

Action Items

Dashboard Overview

Pricing Plans

FAQ's

Pausing Listings

General Information

Account

Contacts

Notifications

Users

Subscription

Settings

Minut

Turno

Integrations + Partnerships

OwnerRez

Hospitable

Guesty

Hostaway

The screenshot displays the 'Properties' section of the HostBuddy application, which is part of the PMS Integration Guides feature. On the left side, there is a vertical navigation menu with options: Get Started, Dashboard, Properties, Messaging, Action Items, Insights, Settings, and Log out. The 'Properties' option is highlighted, indicating the current section. In the main area, there are two prominent buttons at the top: 'Connect Your PMS' on the left, which allows users to connect their Property Management Software to import properties, and 'Subscribe' on the right, which enables HostBuddy integration with guest communication. Below these buttons, there is a section labeled 'Add New Property (Without PMS)' featuring an image of a property and an edit icon on the right side, suggesting the option to modify property details.

Hostfully

Beds24

Lodgify

Smoobu

Hostify

PMS Integration Guides

The screenshot displays the 'Properties' section of the HostBuddy AI interface, designed for managing multiple properties. At the top, there is a navigation bar with options: Get Started, Dashboard, Properties, Messaging, Action Items, and Settings. The main area shows a button labeled 'Import Properties' with a note indicating a connection to Hostfully for importing properties. Below, there are two tabs: 'Your Properties' and 'Multi-Property Chat'. Two properties are listed: '1811 Adams - 10', which is locked with an option to 'Unlock', and '1811 Adams - 2', which is currently responding to guests with options to 'STOP' and 'Schedule'. Each property has buttons for 'Property Setup' and 'Test Property'. On the right, there is a 'HostBuddy Status' indicator with a 'STOP ALL' button. A 'Product Roadmap' link is located at the bottom right corner.

Setting Up Multi-Property Chat

The screenshot displays the 'Properties' section of the HostBuddy AI interface, which is part of the embeddable chatbot setup instructions. On the left side, there is a vertical navigation menu with options: Get Started, Dashboard, Properties, Messaging, Action Items, Insights, Settings, and Log out. The 'Properties' option is highlighted. The main area shows a list of properties with images and names such as '32nd Street' and '831 A'. Each property has a 'STOP' button and a 'Schedule' link indicating the current status as 'RESPONDING to all guests'. To the right of each property, there are buttons for editing (pencil icon), additional options (ellipsis icon), and 'Test Property'. At the top right, there is a 'HostBuddy Status' indicator with a 'STOP ALL' button. Above the property list, there are links to 'Unlock All Properties', 'Import Properties', and 'Disconnect', indicating connection to Hostfully.

Embeddable Chatbot

In Depth Testing

Subscribe Step by Step

Perfecting Property Profiles

Scheduling HostBuddy (Detailed)

Detailed Setup Instructions

Smart Templating - Touch Points

Translating Guest Messages

HostBuddy AI on Mobile

Keeping Private Information Confidential

Select Stays Account Walkthrough

Property Specific Configurations For Upsells

Tips and Tricks!

The HostBuddy dashboard provides an overview of messaging activity and guest sentiment. At the top, the navigation bar includes options for Get Started, Dashboard, Properties, Messaging, Action Items, and Settings. The main section displays a welcome message and three key metrics: 'Messages Sent (Total)' with counts for 'By Host' and 'By HostBuddy', 'Average Response Times (minutes)' for 'HostBuddy' and 'Other Senders', and 'Guest Sentiment' percentages for 'Positive', 'Neutral', and 'Negative'. Below these metrics, a bar chart illustrates the 'Timing of messages received (by hour of day - average)'. The data is noted to be from October 15, 2024, to November 13, 2024, with a link to 'See more statistics'. A sidebar on the left provides quick access to sections like Get Started, Dashboard, Properties, Messaging, Action Items, Insights, Settings, and Log out.

The HostBuddy dashboard screen provides an overview of messaging statistics and guest sentiment analysis. At the top, a welcome message is displayed. The dashboard includes three main sections: 'Messages Sent (Total)' showing counts for 'By Host' and 'By HostBuddy', 'Average Response Times (minutes)' comparing 'HostBuddy' and 'Other Senders', and 'Guest Sentiment' with percentages for 'Positive', 'Neutral', and 'Negative' feedback. Below these, a bar graph illustrates the 'Timing of messages received (by hour of day - average)'. The data range is specified as from October 15, 2024, to November 13, 2024. At the bottom, there is a section for 'Incomplete Action Items (Most Recent)' indicating no incomplete items. The left sidebar contains navigation options: 'Get Started', 'Dashboard', 'Properties', 'Messaging', 'Action Items', 'Insights', 'Settings', and 'Log out'. A 'See more statistics' link is available below the graph, and a 'See All' link is next to the incomplete items section.

Dashboard Overview

Overview

View Message Statistics

Review Action Items

Navigate the Dashboard