Getting Started

Easily set up HostBuddy and streamline guest communication

Integrate your PMS with HostBuddy for seamless guest messaging

Connect Property Management System

Set up automated guest messaging with flexible scheduling options

Schedule HostBuddy - Going Live

Automate guest messaging with advanced custom templates

Smart Templating

Manage guest communications seamlessly with easy access to messages

Inbox

Maximize revenue with gap night offers and inquiry follow-ups

Upsells

HostBuddy User Guide

1. Connect Your PMS

2. Import Your Properties

3. Test

4. Go Live

Subscribe

Quick Start

Conversation Preferences

Messaging Overview

Action Items

Dashboard Overview

Pricing Plans

FAQ's

Pausing Listings

General Information

Account

Contacts

Notifications

Users

Subscription

Settings

Minut

Turno

Integrations + Partnerships

OwnerRez

Hospitable

Guesty

Hostaway

The screenshot displays the 'Properties' section of the HostBuddy application, which is part of the PMS Integration Guides feature. On the left side, there is a vertical navigation menu with options: Get Started, Dashboard, Properties, Messaging, Action Items, Insights, Settings, and Log out. The 'Properties' option is highlighted, indicating the current section. In the main area, there are two prominent buttons at the top: 'Connect Your PMS' on the left, which allows users to connect their Property Management Software to import properties, and 'Subscribe' on the right, which enables HostBuddy integration with guest communication. Below these buttons, there is a section labeled 'Add New Property (Without PMS)' featuring an image of a property and an edit icon on the right side, suggesting the option to modify property details.

Hostfully

Beds24

Lodgify

Smoobu

Hostify

PMS Integration Guides

The screenshot displays the 'Properties' section of the HostBuddy AI interface, designed for managing multiple properties. At the top, there is a navigation bar with options: Get Started, Dashboard, Properties, Messaging, Action Items, and Settings. The main area shows a button labeled 'Import Properties' with a note indicating a connection to Hostfully for importing properties. Below, there are two tabs: 'Your Properties' and 'Multi-Property Chat'. Two properties are listed: '1811 Adams - 10', which is locked with an option to 'Unlock', and '1811 Adams - 2', which is currently responding to guests with options to 'STOP' and 'Schedule'. Each property has buttons for 'Property Setup' and 'Test Property'. On the right, there is a 'HostBuddy Status' indicator with a 'STOP ALL' button. A 'Product Roadmap' link is located at the bottom right corner.

Setting Up Multi-Property Chat

The screenshot displays the 'Properties' section of the HostBuddy AI interface, which is part of the embeddable chatbot setup instructions. On the left side, there is a vertical navigation menu with options: Get Started, Dashboard, Properties, Messaging, Action Items, Insights, Settings, and Log out. The 'Properties' option is highlighted. The main area shows a list of properties with images and names such as '32nd Street' and '831 A'. Each property has a 'STOP' button and a 'Schedule' link indicating the current status as 'RESPONDING to all guests'. To the right of each property, there are buttons for editing (pencil icon), additional options (ellipsis icon), and 'Test Property'. At the top right, there is a 'HostBuddy Status' indicator with a 'STOP ALL' button. Above the property list, there are links to 'Unlock All Properties', 'Import Properties', and 'Disconnect', indicating connection to Hostfully.

Embeddable Chatbot

In Depth Testing

Subscribe Step by Step

Perfecting Property Profiles

Scheduling HostBuddy (Detailed)

Detailed Setup Instructions

Smart Templating - Touch Points

Translating Guest Messages

HostBuddy AI on Mobile

Keeping Private Information Confidential

Select Stays Account Walkthrough

Property Specific Configurations For Upsells

Tips and Tricks!

The screenshot shows the 'Link Your Account' interface for integrating Hostaway with HostBuddy. On the left side, it highlights security and privacy assurances, stating 'Your Data is handled at industry-leading standards' and 'Your Data will never be shared without your permission.' On the right side, there are two input fields: 'Account ID' for entering the Hostaway Account ID and 'API Key' for entering the Hostaway API Key. Below these fields is a green 'Connect' button for submitting the information. The page is powered by Calry, as indicated at the bottom left.

The screenshot displays the Hostaway Marketplace interface, where users can integrate various partners with their property management system. At the top, there is a search bar labeled 'Search for the relevant partner here' to filter partners by category. Below, multiple partner boxes are visible, each with a logo, brief description, and a 'Connect' button. The 'Connect' button is located at the bottom right of each partner box. The left sidebar includes navigation options such as Overview, Listings, Reservations, and Marketplace, with the Marketplace section highlighted. The HostBuddy AI partner box is specifically highlighted, showing its integration capabilities for automating guest communication.

The screenshot displays the Hostaway Marketplace interface for integrating HostBuddy AI. On the left side, there is a navigation menu with options like Dashboard, Inbox, Calendar, and more. The main section shows the HostBuddy AI card with a button labeled 'See More' at the bottom left, which allows users to navigate to the partner website. To the right, there are categories and a user guide section with tags such as 'General Setup' and 'Connection'. Below this, there is a 'Partner Website' button for accessing the partner's site. On the far right, a green 'Connect' button is present for initiating the connection process with HostBuddy AI.

The screenshot shows a pop-up window titled 'API secret key generated successfully' within the HostBuddy AI interface. This window provides an 'Account Id' and an 'API Key', both of which are partially obscured for security. Next to each field is a clipboard icon, allowing users to copy the information. The pop-up includes a message advising users to store the key safely as it will only be visible once in the dashboard. Below the message, there is a 'CLOSE' button to exit the pop-up. In the background, the HostBuddy AI Marketplace is visible with a 'DISCONNECT' button and a partially obscured API key on the right side.

The screenshot shows a pop-up window in the Hostaway Marketplace interface, prompting the user to create a public API secret key for HostBuddy AI. The pop-up contains a message 'Create public API Secret key for HostBuddy AI' and features two buttons: 'CLOSE' on the left and 'CREATE' on the right, which is highlighted. The background shows a blurred view of the Marketplace page with categories and a user guide section, indicating the integration process within the Hostaway platform.

The screenshot displays a pop-up window titled 'API secret key generated successfully' within the HostBuddy Marketplace interface. The pop-up provides an Account ID field and an API key field, both with copy-to-clipboard icons on their right side for easy copying. Below the API key, there is a note instructing users to copy and paste the token into the partner system to activate the connection. The pop-up includes a 'CLOSE' button at the bottom. In the background, the Marketplace page is visible with a 'Back to Marketplace' link at the top left and category tags such as 'Property Management' and 'Communication Tools'. A 'DISCONNECT' button and a partially obscured API key are shown on the right side of the screen, indicating the option to disconnect the current API key.

Hostaway

Overview

Begin Integration in Hostbuddy AI

Obtain Hostaway API Key

Finalize

Manage API keys in hostaway

Troubleshooting

Support