Test Property Before Subscribing
Once you have added your desired information into HostBuddy's knowledge base, the next step is to test and refine HostBuddy. Make sure it can answer your common guest questions according to your preferences. This can be done by navigating to the Properties page and selecting the Test Property button next to your completed listing.
The Test Property feature lets you interact with HostBuddy as if you are a guest staying at your property or considering booking it. It's a useful way to test the data and information you've added into the property profile, ensuring you are comfortable with how HostBuddy responds to guests once it's active.
Navigating the Test Property Page
The Test Property feature helps you fine-tune HostBuddy for each listing.
On the left side of this page, there's a chat window. This lets you simulate conversations with HostBuddy by asking various questions. It helps you see how HostBuddy interprets and responds using your data.
You can change the reservation stage. Switch between being a current, past, or future guest, or an inquiring guest. This allows you to test how HostBuddy handles different booking stages.
In the chat box, type a question. For example, ask What is the property address?. HostBuddy responds in real-time and shows its logic for providing that answer. If the answer is incorrect, you can easily update your database from this page.
At the bottom, use quick actions for various tasks. Quick Add to Knowledge Base lets you create new data fields, useful for adding custom SOPs or one-off info. You can apply these additions to one or multiple properties.
Edit property profiles directly from the Edit Property Profile Section. For example, you can change instructions and confirm that HostBuddy has received its new direction.
Easily access details on adjusting HostBuddy Conversation Preferences Here.