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Setup Instructions

HostBuddy User Guide: Setting Up the OpenPhone Integration

The OpenPhone integration in HostBuddy allows you to manage guest and vendor communications seamlessly within one platform. Follow the steps below to set up and start using the integration.

Step 1: Navigate to the Integrations Page

In your HostBuddy portal, click on the Settings drop-down menu.

Select Integrations from the list.

On the Integrations page, scroll to the Communication Channels section. Locate the OpenPhone tile and click on it.

You will then be prompted to enter your OpenPhone API key.

Step 2: Generate Your OpenPhone API Key

Need an OpenPhone Account? If you don’t already have an OpenPhone account, you can get started today by signing up directly through this link: https://get.openphone.com/yxwod6h0hv4a.

  1. Log in to your OpenPhone account.

  2. Click Settings in OpenPhone.

  3. Navigate to the API section.

  4. Click Generate API Key.

  5. Enter a name for your new API key.

  6. Copy the generated key.

Step 3: Enter Your API Key in HostBuddy

  1. Return to the HostBuddy portal.

  2. Paste the copied API key into the OpenPhone Integration section.

  3. Once entered, your OpenPhone integration will be active.

In order to use our OpenPhone integration, each user must apply for A2P within their OpenPhone account and get approved. Here is OpenPhone's article on how to apply:
https://www.openphone.com/blog/what-is-10dlc/