Proactive Upselling with Smart Templates
Journeys allows you to proactively or reactively identify upsell opportunities before or after check-in. This takes less than 2 minutes to set up!
Sign up with Yhangry and instantly receive your unique sign up link.
Go to your HostBuddy Messaging tab → Journeys section.
In the Journey Marketplace, select Community
Choose between either our proactive or passive Journey options and select Use Journey
Review and tweak the Journey to ensure it matches your preferences. Add your custom Yhangry link where applicable!
Turn on the Journey by clicking the power button on the Journeys tile!
Our two premade options:
This Yhangry Proactive upsell is great for encouraging your guests to book a private chef with Yhangry! It begins by thanking the guest for booking, and asks them what brings them to the area. This is meant to open up the conversation and help our system seek keywords like anniversary or birthday. Once the guest mentions a relevant reason, HostBuddy will ask if they are interested in a private chef, and drive the offer to close if they are interested.
This Yhangry Passive upsell is great for encouraging your guests to book a private chef with Yhangry! It searches for natural opportunities like anniversary or birthday to offer Yhangry to your guests. Once the guest mentions a relevant reason, HostBuddy will ask if they are interested in a private chef, and drive the offer to close if they are interested.
HostBuddy’s Recommendation
To make the most of this partnership:
Enable the Proactive Yhangry Journey on all your properties.
Add Property Upsells to each of your properties - this helps HostBuddy when crafting directive messages (Smart Directives)
Review guest conversations periodically to fine-tune triggers or add new phrasing your guests use.
With these steps, you can start generating passive commission income while delivering five-star guest experiences—all handled automatically through HostBuddy.