Property Upsells allow your HostBuddy AI to automatically recommend additional services, experiences, and amenities to your guests at perfect moments during conversations. Your AI detects relevant triggers in guest messages and responds naturally with helpful recommendations—without being pushy or sales-oriented.
Unlike SOPs, Property Upsells are specifically designed to promote revenue-generating services in a consultative, guest-friendly way.
Property Upsells work for any service or experience you offer. Here are some common examples:
Private Chef Services - In-home dining experiences, meal prep, and cooking classes
Transportation - Airport transfers, car rentals, private drivers, and bike rentals
Spa & Wellness - In-home massage, yoga sessions, personal training, and beauty services
Activities & Tours - Guided tours, water sports, adventure activities, and local experiences
Convenience Services - Grocery delivery, housekeeping, laundry, and concierge services
Special Packages - Welcome baskets, celebration add-ons, romance packages, and late checkout
Food & Beverage - Wine delivery, restaurant reservations, catering, and breakfast service
Photography - Professional photo shoots, vacation photography, and event coverage
How HostBuddy Detects Upsell Opportunities
HostBuddy analyzes guest messages in real-time and recognizes trigger patterns you define in the upsells configuration. When a trigger matches, the AI seamlessly promotes your upsell recommendation.
Example Trigger Scenarios
Guest asks: "Where should we eat for our anniversary?"
AI detects: Anniversary + dining question → Recommends private chef service
Guest asks: "How do we get from the airport?"
AI detects: Airport transfer question → Recommends your transportation service
Guest says: "We'd love a couples massage"
AI detects: Massage/spa interest → Recommends your in-home spa service
Guest asks: "Any fun activities for families?"
AI detects: Family activities → Recommends guided tours or adventure packages